Hand the infrastructure over and get your time back
IT outsourcing is a convenient modern tool that lets companies become more efficient, streamline their operations and free up resources for the work that actually grows the business.
What it covers
All the services you need, the agreed response time, the incident resolution time and the service hours are fixed in the SLA — you decide the level yourself.
Monitoring and prevention
Monitoring of the infrastructure so incidents are prevented rather than reported.
Service Desk
A single service for receiving user requests: tickets are not lost and every request gets processed.
Updates and backup
Software installation, system updates, data backup and recovery after failures.
Workplace management
Installation, configuration and replacement of equipment and software, and user attributes.
On-site or remote
Remote support, visits to your office, or a specialist permanently present at your site.
Security and procurement
Information security management and the procurement of hardware and software.
Why it pays off
The first and most important advantage is saving money. Managers know how expensive a single employee is once salary, sick leave, taxes and holiday pay are counted.
- Lower cost. Outsourcing cuts spending on maintenance and staff pay; our people work across several projects, which optimises the cost for you.
- Less dependence on one person. You get the service when you need it — no breaks for time off, holidays or sick leave.
- Higher accountability. The provider takes on contractual commitments and risks its reputation, unlike an employee who can resign at the worst moment.
- Better security. Risk analysis is part of the service, usually starting with an audit that reveals the bottlenecks.
What does it cost for our office?
Price depends on the number of workplaces and servers, and on whether the existing infrastructure needs changing. Tell us the numbers and we will tell you the figure.