ITSGITSG
Services

A catalogue you can actually plan against

Each service below can be taken on its own or as part of a monthly contract. All of them are governed by the same SLA and the same non-disclosure agreement.

What is in a monthly contract

The list of services included in a subscription contract for infrastructure support and technical assistance to users.

  • Monitoring of the infrastructure and prevention of incidents
  • Logging of user requests through a Service Desk
  • Fault detection, resolution and emergency incident handling
  • Software installation and system updates
  • Data backup and recovery after hardware or software failure
  • Management of user workplaces — installation, configuration, replacement
  • Keeping computer, server and office equipment in working order
  • Remote support, on-site visits, or a specialist permanently on your premises
  • Information security management and procurement of hardware and software

Not sure what you need?

Start with an IT audit. It costs less than guessing, and it ends with a written report.